Return & Shipping Policy

Return Policy

All sales are final. We currently don't offer refunds/returns. However if you have any questions or concerns about your order.

Please email us at abcitycosmetics@gmail.com

Shipping Policy

Verify you choose the correct size/color/model and provide the correct shipping address.

Shipping Confirmation

When you place an order, you will automatically get sent an order confirmation. Once the order has shipped you will receive an email with your tracking number.

Customer Ordered Wrong Item

If customer ordered wrong item and was shipped out already, the customer is responsible for paying shipping fees to ship it back. Once we receive items back, we will send a new package with the correct items.

(Not applicable on custom items)

Damaged/Lost Packages

Abcity Supply is not liable for any products damaged or loss packages during shipment. As soon as we ship your order, the post office is in control of the package. If your package does get lost, please contact your local post office.

International Shipping

We do offer international shipping. Shipping times and prices may vary depending on country.

Any comments, questions, or concerns

Please email us at abcitycosmetics@gmail.com